Sage KnowledgeSync
works with:
Sage BusinessWorks
ACT! by Sage
Peachtree by Sage
combinations of these and many other Sage products
A Smoke Detector for Your Business
Every organization has critical information
and transactions that need monitoring. A prospect who has not been
followed-up with; a contract that is about to expire; a pricing error. Sage
KnowledgeSync monitors all your business data – both within your
Sage Software product lines, and beyond. Providing every organization
with much-needed Exception Management, Sage KnowledgeSync
identifies and responds to conditions that fall outside of an
organization’s standard operating procedures and enables
organizations to avoid saying “If only we had known”.
Automatic Form, Document, & Report Delivery
Most organizations today spend far too much time manually running, distributing, and delivering various forms, documents, and reports to both their internal employees and external clients and partners. Sage KnowledgeSync automates both the production and delivery of such documents, whether it’s sending quotes, invoices, or letters to clients, or distributing analytical reports to an organization’s own managers and executives. Using the industry-standard Crystal Reports, Sage KnowledgeSync generates forms and documents when needed – or when business conditions demand it – and delivers this information to the right people at the right time.
Intelligent Workflow & Business Process Automation
Sage KnowledgeSync does more than just send alerts; it triggers
“workflow” to update your applications, schedule intelligent tasks, and
move information between an organization’s disparate software
systems. Whether it’s to update a client’s history based on the receipt
of an email message from them, or to schedule a phone call for a
prospect who has not been contacted within the last week, Sage
KnowledgeSync gives organizations the means to automate (and
monitor) critical business processes.
BENEFITS
- Notify staff about critical business issues – when they occur – and not hours, days, or weeks later
- Identify trends or problems across your entire business by combining and analyzing information from multiple systems
- Synchronize data between multiple business applications & identify inconsistencies between databases
- Push client or partner-specific information out to a web browser for easy, self-service access
- Know when someone changes a critical piece of business information – like a contract renewal cost or a client’s credit limit
- Be alerted – and trigger automatic corrections – when potential problems appear in your Windows operating systems
- Monitor activity on your website and autoprocess information requests and/or questions from prospects or clients. Combine all your applications – including homegrown solutions – under one Business Activity Monitoring solution, and create a central point for business process management
- Enable “follow-me alerts” that know when and where to find you based on the time of day and day of the week
- Get an immediate ROI due to free, preconfigured
collections of alerts for use with
all Sage business applications
Sage BusinessWorks and Peachtree by Sage
ACT! by Sage
Learn More
