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Sage KnowledgeSync

works with:

Sage BusinessWorks

Sage ACT!

Sage Peachtree

combinations of these and many other Sage products


A Smoke Detector for Your Business

Every organization has critical information and transactions that need monitoring. A prospect who has not been followed-up with; a contract that is about to expire; a pricing error. Sage KnowledgeSync monitors all your business data – both within your Sage Software product lines, and beyond. Providing every organization with much-needed Exception Management, Sage KnowledgeSync identifies and responds to conditions that fall outside of an
organization’s standard operating procedures and enables organizations to avoid saying “If only we had known”.

Automatic Form, Document, & Report Delivery

Most organizations today spend far too much time manually running, distributing, and delivering various forms, documents, and reports to both their internal employees and external clients and partners. Sage KnowledgeSync automates both the production and delivery of such documents, whether it’s sending quotes, invoices, or letters to clients, or distributing analytical reports to an organization’s own managers and executives. Using the industry-standard Crystal Reports, Sage KnowledgeSync generates forms and documents when needed – or when business conditions demand it – and delivers this information to the right people at the right time.

Intelligent Workflow & Business Process Automation

Sage KnowledgeSync does more than just send alerts; it triggers “workflow” to update your applications, schedule intelligent tasks, and move information between an organization’s disparate software systems. Whether it’s to update a client’s history based on the receipt of an email message from them, or to schedule a phone call for a prospect who has not been contacted within the last week, Sage KnowledgeSync gives organizations the means to automate (and
monitor) critical business processes.

BENEFITS

  • Notify staff about critical business issues – when they occur – and not hours, days, or weeks later
  • Identify trends or problems across your entire business by combining and analyzing information from multiple systems
  • Synchronize data between multiple business applications & identify inconsistencies between databases
  • Push client or partner-specific information out to a web browser for easy, self-service access
  • Know when someone changes a critical piece of business information – like a contract renewal cost or a client’s credit limit
  • Be alerted – and trigger automatic corrections – when potential problems appear in your Windows operating systems
  • Monitor activity on your website and autoprocess information requests and/or questions from prospects or clients. Combine all your applications – including homegrown solutions – under one Business Activity Monitoring solution, and create a central point for business process management
  • Enable “follow-me alerts” that know when and where to find you based on the time of day and day of the week
  • Get an immediate ROI due to free, preconfigured collections of alerts for use with all Sage business applications

    Sage BusinessWorks and Sage PeachtreeSage ACT!

 

Learn More

<-----Sage BusinessWorks

ACT! Certified ConsultantPeachtree Certified ConsultantSage Certified ConsultantCertified Management Consultant

What's New

August 2010
Sage BusinessWorks 2011 Alpha version gives preview of new features.

July 2010
Northbrook Consulting Group and Sage Team preview Sage ACT! 2011 at "Roadshow". Enhanced Outlook integration, Smart Tasks, among highlighted new features.

May 2010
Sage releases ACT! by Sage for Real Estate 2010 and ACT! by Sage for Financial Professionals 2010

April 2010
Handheld Contact for ACT! is now available for iPhone with special price promotion.

April 2010
Sage Peachtree announces new features for Sage Peachtree 2011 and Sage Peachtree Quantum 2011. Watch VIDEO

February 2010
Don Joseph featured speaker on Drip Marketing to Midwest Society of Professional Consultants

January 2010
Northbrook Consulting Group has first-ever installation Sage KnowledgeSync Business Activity Montoring software with Sage BusinessWorks client to insure response to key business events.

December 2009
Don Joseph discusses ACT! 2010 new features with Larry Ritter, Sage senior vice president and general manager of CRM Applications, at ACT! by Sage Townhall (Chicago)

November 2009
Sage BusinessWorks 2010 is released with exciting new features.

July 2009
Northbrook Consulting's Don Joseph receives Swiftpage Silver Drip Marketing Consultant Certification

May 2009
Don Joseph presents "Everything You Ever Wanted to Know About the ACT / Sage BusinessWorks Link and More" to Sage Partners as part of annual Sage Insights 2009 in Nashville