Look At The True Costs of Salesforce.com
Let's Do the Math
The Top Six Salesforce.com Myths:
Myth: With Salesforce.com, you don’t have to install software.
Reality: The no software mantra is a myth. If you need to integrate with Microsoft® Outlook®, Word, handhelds, or use offlinesync, you need to install separate programs for each process. You will need to enter a security token each time you connect.
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Myth: Salesforce.com Professional only costs $65 per month.
Reality: You may enter a contract with the Professional Edition at $65/user/month, but you may soon realize that in order to have automated weekly backups performed, you need to upgrade to a higher edition at twice the cost. All of the management reports in Salesforce.com can be created with ACT! and Crystal Reports® – for less. You may get more reports in Salesforce.com out-of-the-box, but you definitely pay for it.
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Myth: Salesforce.com is easy to set up.
Reality: Not necessarily… For example, if you want a custom field to be in Leads, Contacts, Accounts and Opportunities, you have to create that custom field FOUR TIMES and then link them to each other.
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Myth: Writing Letters in Salesforce.com is easy.
Reality: 17 clicks to do a simple mail merge. The same process takes 8 clicks in ACT!.
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Myth: I can use Salesforce.com to send mass e-mail campaigns.
Reality: True, but with the Salesforce.com Professional Edition, your entire company can only send 500 per user per day. The Enterprise and Unlimited editions can send 1000, but that is the maximum.
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Myth: Salesforce.com gives me all of my data in the offline client.
Reality: Not true. With the Salesforce.com offline client, you are limited to: 5,000 accounts, 4,000 leads, Limited number of events.
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* Price comparison based on 20 user licenses of ACT! Premium - Corporate Edition (Sage ACT! Premium 2009 (11.0) and Sage ACT! Premium for Web 2009 (11.0)), 20 licenses of ACT! Platinum Care, ACT! Edge support ($1,099 up to 20 users), estimated initial training cost of $1,500, cost of on-site implementation costs of $3,000 vs. Salesforce.com Professional 20 users at $780/user/year and support and administration at $195/user/year.
** Storage limitations using ACT! are a function of your local hardware configuration and limitations created by the database manufacturer.
