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Sage BusinessCare

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Protect your business-critical investment with
Sage Business Care

 

There's no better way to protect and extend your Sage ACT! investment than through a Sage Business Care plan. We deliver value to your business by helping you minimize the time, resources, and cost of using your Sage ACT! solution. We'll show you how your solution can improve business efficiency and ensure you learn from every interaction with us. And you'll benefit from user-driven product enhancements that keep you competitive.

Flexible options to meet your business needs:

  • Sage Business Care Gold: When you count on Sage solutions for business-critical operations, taking chances isn't an option. The Sage Business Care Gold plan provides access to the latest software versions and updates,1 support coverage, and training discounts. You'll benefit from support features like unlimited chat/email and phone support with guaranteed four hour callback.2 Plus, get 24/7 access to the Knowledgebase. This plan also includes a 50% discount on Sage ACT! Anytime Learning courses.3
  • Sage Business Care Silver: Get the latest software versions and updates,1 five incidents of phone and chat/email support per company,2 and 24/7 access to the Knowledgebase. This plan also includes a 50% discount on Sage ACT! Anytime Learning courses.3
  • Sage Business Care Bronze: This plan offers upgrade assurance (version upgrades and updates1) as well as 24/7 access to the
    Knowledgebase. It also includes a 50% discount on Sage ACT! Anytime Learning courses.3 (Customer Support is not included.)

Chart showing features offered with Sage Business Care plans

More details about Sage Business Care (pdf)

 

Get the resources and tools to move your business to the next level. Subscribe to Sage Business Care - Because it’s about YOUR business.

1 Provides access to the latest upgrades and updates for your Sage ACT! software released during your enrollment. Sage Business Care is not required for continuous access to product updates for supported versions.

2 Phone support and live chat are offered 8:30 a.m. to 8:30 p.m. ET Monday through Friday. Sage Business Care Gold plan offers an unlimited number of incidents of telephone and chat customer support; Sage Business Care Silver plan offers five incidents of combined telephone and chat customer support per company; and Sage Business Care Basic plan offers three incidents of combined telephone and chat customer support per company. For Sage Business Care Silver and Basic customers who need additional cases, the price is $20 per case.

3 Offer cannot be combined with other promotions or discounts. The discount is off MSRP.

4 Certiἀed Consultants are third-party vendors. Sage and its afἀliates are in no way liable or responsible for claims made related to the services provided by third-party vendors.

<--back to Sage ACT!

 

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What's New

February, 2012
Sage Peachtree 2013 begins beta testing. Sage Peachtree is being renamed Sage 50 with the launch of the 2013 release.

January 13, 2012
Hotfix 1 for Service Pack 1 of Sage ACT! 2012 is released for download. The hotfix must be applied after the Service Pack. Contact us or the Sage ACT! Download Center for more information.

January 2012
Service Pack 8 for Sage BusinessWorks 2011 is released. It supercedes Service Pack 7, because it contains tax table changes implemented in last week of December. Download

December 2011
Service Pack 6 for Sage BusinessWorks 2011 (containing year-end payroll forms) is released.

Service Pack 1 for Sage ACT! 2012 is released.

Sage BusinessWorks 2012 begins Alpha testing. Integrated Credit Card Processing is major new feature

November 2011
Don Joseph receives certification as ACT! Premier Trainer and Sage BusinessWorks Certified Consultant.

Don Joseph leads Outbound Internet Marketing discussion for Chicago North Shore area club of Institute of Management Consultants USA.

October 2011
Don Joseph attends Perfecting ACT!, with other Certified Consultants, Sage Management, Support, and Engineering to maximize the value of Sage ACT! to our clients.

September 1, 2011
Sage ACT! 2012 is released! Contact us now to see exciting new features: Work seamlessly with Google® Apps; Universal Search (database and attachments); Virtually anywhere access with Sage ACT! Connect.

June 2011
Illinois Civil Unions law takes effect. Payroll users need to adjust systems accordingly. Affected employees are Single for Federal Taxes and Married for Illinois.

April 2011
Sage Peachtree 2012 new and improved features announced.

Don Joseph leads Nurture Marketing for Prospects and Inactive Clients demonstrating simple, inexpensive tools to automate drip marketing for Chicago North ABC of Institute of Management Consultants USA.

November 2010
Sage announces three Sage Business Care for ACT! plans to protect your business-critical investment.

October 2010
Password recovery offered for Sage ACT! and Sage Peachtree clients by Northbrook Consulting Group,

Northbrook Consulting Group has first-ever installation Sage KnowledgeSync Business Activity Montoring software with Sage BusinessWorks client to insure response to key business events.

May 2009
Don Joseph presents "Everything You Ever Wanted to Know About the ACT / Sage BusinessWorks Link and More" to Sage Partners as part of annual Sage Insights 2009 in Nashville